It’s great to get positive feedback. ICON received the following testimonial from one of its repeat clients, following the successful completion of a challenging, COVID-impacted project.
What the Client Said
“You guys definitely rose up to the challenge, with two strong individuals leading the fore front. These project managers were quintessential for not only project delivery but customer relations.
“The customer relation part is something we rarely see nowadays, and I was glad to see this was something deeply rooted in ICON’s culture. It is a strong team that works well with each other, in and out of the office. Engineering aspects and design are the best I’ve seen.
“You had a mixture of everything thrown at you for this project — waiting on information most of the time, COVID-19 travel restrictions, dealing with rig crews through not the best of comms via WEBEX in the middle of hurricane season. Everything but the kitchen sink was thrown throughout this project, and it is amazing to see the response has always been professional, well-responded, and executed eventually.” — Project Manager
The Work Behind the Praise
This testimonial relates to ICON’s Xmas Tree Running work — running and landing subsea production trees is a precise, weather- and schedule-sensitive operation even without a pandemic and hurricane season layered on top. Delivering consistent engineering quality and customer communication through overlapping disruptions like COVID-19 travel restrictions, degraded remote communications, and adverse weather is exactly the kind of resilience that separates a good project team from a merely adequate one.
Contact ICON to discuss subsea installation and tree running support for your next campaign.
